Management Training for the New Manager or Supervisor

This comprehensive and fast-paced course provides participants with answers to questions new managers often have at the start of their management career, including:

• How to build a successful team
• How to prioritize new management responsibilities
• How to effectively communicate with staff and new boss

This course will provide participants with all the essential concepts and skills that a new and/or emerging manager needs to be a highly professional and effective leader.

Who Should Attend This Course:

• Managers and supervisors with little or no previous formal management training
• High potential “stars” at a staff level who are being groomed for a future role in management

What This Course Covers:

Through a blend of lecture, group discussion, and hands-on highly interactive activities, participants will learn to:

• Differentiate between “managing” and “leading”
• Effectively transition from staff to management – setting expectations
• Set “SMART” goals as a new manager and for staff:
  • Specific
  • Measurable
  • Achievable
  • Relevant
  • Timed
• Delegate effectively
• Give constructive feedback—both positive and negative
• Facilitate conflict resolution among staff
• Understand the work style differences among different generations
• Establish trust and credibility while building team culture

This training course is also available in a one-on-one coaching format, and can be presented by a trainer should your team require course content be delivered in English.

HOW TO SCHEDULE YOUR TRAINING:

All classes are available to be scheduled as private sessions for your firm. Course content and duration may be customized depending on client needs.