Product Support

Need product support? Call us, or if you would rather email us your question, please use the form below.

Our normal business hours are

SUPPORT A KY&Y staff professional will provide you with a Session Code to enter. Your consultant will then be able to see your computer screen to troubleshoot the problem.

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BUSINESS HOURS Our normal business hours are 9AM to 6PM IST Monday through Friday.

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Contact Information

*When is the best time to reach you?

Product Information

* What product(s) do you need help with?
Operating System
Do you have Proxy Server?
(If 'Yes' did you setup correct proxy server setting under File -> Configuration window)
Are you behind the Firewall

Problem Information

Subject
Did you follow the instructions in the Help file.
Have you tried FAQ & knowledge Base.
Please enter the information regarding your problem
Please include complete error messages, if applicable
CAPTCHA
This question is for testing whether you are a human visitor & to prevent automated spam submissions.
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